Service-Hotline: 077 4456042

Return Policy

You have the right to cancel your order up to 14 days after receipt of the goods. You may contact us by email, telephone, or letter within the specified period.

Reimbursement would be made as soon as possible but within 30 days and include our normal delivery charge, if applicable.

Some items, e.g. electrical devices, come with their own manufacturer's warranty (e.g. 12 months); this is in addition to the above.

Where goods are deemed to be faulty, please notify us of your intention to return the goods, stating your reason for doing so.

Once you have notified us of a return, we will contact you with our returns address details and instructions for the safe return of the item(s). Videos and Books should remain unopened (sealed).

Food supplements can not be returned

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